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Customer Success Manager
RubikSoft Systems
Kolkata, West Bengal
Remote
₹6 – ₹18
2-5 years exp
Job Description
RubikSoft Systems is hiring a Customer Success Manager to join our growing team in Kolkata, West Bengal.
About the role: Drive retention and expansion across our B2B customer base.
Key responsibilities:
• Own a book of $1-5M ARR
• Run onboarding, QBRs, and renewals
• Identify expansion opportunities
• Partner with product on customer feedback
Requirements:
• B2B CS / Account management background
• Commercial instincts
• Strong communication
Experience: 2-5 years
What we offer:
• Variable comp tied to NRR
• Stock
• Remote
• Family health
• Conference budget
Apply now via HyreSpot — fast-track your next career move.
Skills Required
Account Management
Onboarding
Upselling
QBRs
Customer Health Scoring
Education
Bachelor's / MBA preferred