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Customer Support Executive
ZenithCloud Labs
Chennai, Tamil Nadu
Full-time
₹21 – ₹56
1-3 years exp
Job Description
ZenithCloud Labs is hiring a Customer Support Executive to join our growing team in Chennai, Tamil Nadu.
About the role: Be the friendly first line of help for our customers.
Key responsibilities:
• Respond to chat, email, and phone queries
• Resolve issues within SLA
• Escalate complex cases to senior team
• Capture feedback for product team
Requirements:
• Strong written and verbal English
• Patience and empathy
• Comfort with shift rotations
Experience: 1-3 years
What we offer:
• Shift allowance
• Cab for late nights
• Health insurance
• Free meals
• Bonuses
Apply now via HyreSpot — fast-track your next career move.
Skills Required
Communication
Empathy
CRM
Hindi & English
Chat & Email Support